Description Description:
This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for testing and troubleshooting configurations, assisting with release management, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities: Drive process and technical system improvements Coordinate and lead cross-functional meetings, document decisions & follow-up on actions. Manage projects including tracking tasks, issues, system requirements, and risks Configure new price books and product SKUs in salesforce systems Identify product packaging and quoting business requirements and system impacts Lead in the analysis, design, testing, and implementation of new product configurations Build out discounting structure in our quoting system Required Skills/Experience: Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Project management methodology 3-5 years in complex business and technical environments Proficiency in Excel (formulas, pivot tables, macros) Prior experience as a Business Analyst or Project Manager Solid written and verbal communication skills Solid organizational skills, process orientation, and attention to detail required Demonstrated ability to drive process improvements, problem-solve, and produce results Able to think independently and consider cross-functional and downstream impacts. Price book management experience is a plus Technical and functional knowledge of Salesforce and CRM Self-motivated with the ability to work with minimal supervision Get it done attitude with a strong sense of team