Salary : $49,727.96 - $57,187.15 Annually
Location : Winston-Salem, NC
Job Type: Full Time
Job Number: 07530
Department: Management Information Services
Opening Date: 04/19/2024
Closing Date: 4/29/2024 11:59 PM Eastern
General Statement of Duties
Forsyth County Management Information Services is seeking a highly motivated, dependable professional analyst with exceptional communication and technical skills to work with the Applied Technologies team. The successful candidate will have considerable knowledge of how technology can be integrated into the public sector environment for a variety of applications and purposes. Having the ability to plan and coordinate PC deployments, software installations, and related tasks will make this position engaging. Diagnosing and solving computer hardware\software issues will ensure that this position is very dynamic with new challenges each day. Experience with packaging and pushing out software, updates, and operating systems in an enterprise environment is a plus.
Distinguishing Features
A successful employee should have the following knowledge, skills and abilities:
Considerable knowledge of IBM compatible microcomputer hardware, including the ability to diagnose hardware malfunctions and to perform board-level repairs.
Working knowledge of applications software.
Working knowledge of system software and operating environments.
Working knowledge of local area networks.
Working knowledge of PC disk storage subsystems, and the ability to retrieve lost and corrupted data.
Ability to support applications software and to diagnose and correct software problems.
Ability to communicate effectively, orally and in writing, technical issues to non- technical users.
Ability to work independently with minimum supervision and to manage time effectively.
Minimum Education and Experience
Graduation from a four-year college with course work in computer science, or related field, and three years PC hardware and software related experience.
Prefer vendor certifications in hardware maintenance, host connectivity and local area networking.
Must have a valid driver's license.
An equivalent combination of education and experience may be considered for minimum qualifications requirements.
This position is subject to working in high security areas governed by the U.S. Department of Justice's Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent criminal background check. Applicants for this position will complete the CJIS background check at the time of an interview as a part of the recruitment process. Completion does not guarantee an offer of employment.
Essential Duties and Responsibilities
Essential Duties and Responsibilities include but are not limited to:
Configures, assembles, tests, and installs new PC's; maintains existing PC's; and diagnoses and repairs hardware and software malfunctions.
Evaluates new PC-related hardware and software technology for applicability to County needs, and makes recommendations.
Advises and consults with departments concerning acquisition and integration of technology with existing operations.
Assists departments in developing budget requests for PC-related technology.
Assists departments in determining their PC needs, and in the acquisition of software to meet those needs.
Assists users with software questions regarding procedures and applications, including backup procedures for micros.
Maintains system hardware and software configuration records and an inventory of system locations.
Performs related work as required.
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01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview.By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. Yes I understand and agree
No I do not agree
02
Do you have a valid North Carolina driver's license or can you obtain one within 60 days of employment? Yes
No
03
Which best describes your level of completed education? Did not finish High School
High School Diploma or GED
Associate's Degree
Bachelor's Degree
Master's Degree or higher
04
Did you graduate from a four-year college with course work in computer science, or related field? Yes
No
05
Which best describes your PC hardware and software related experience? No experience
Less than 3 years experience
3 years to less than 5 years
5 years to less than 7 years
7 years to less than 9 years
9 years or more
06
How many years of experience do you have with analysis of IT solutions? No experience
Less than 2 years
2 years to less than 4 years
4 years or more
07
How many years of IT experience do you have? No experience
Less than 2 years
2 years to less than 4 years
4 years or more
Required Question
