Supv Administrative Svcs

Job summary
Supv Administrative SvcsLocation Knoxville, TN (Fort Sanders area)Supervisor Administrative Services, Perinatology
Job seniority: associate level
Responsibilities
• Provide supervision and evaluation (including corrective action, if indicated) of staff.• Coordinate patient registration/scheduling policies and procedures with billing and clinical supervisors.• Assist in the development of policies and procedures, quality assurance programs, and safety standards.• Maintain professional growth and development through seminars, workshops, and review of current literature.• Implement and document disciplinary actions for employees as appropriate.• Effectively manages time and meets assigned deadlines.• Assist with recruiting and hiring necessary staff.• Responsible for staff scheduling ensuring adequate coverage to meet quality standard of patient care.• Maintains a collaborative working relationship with physicians, staff, and leadership, as well as outside customers.• Assesses customer satisfaction and follow with resolution of complaints.
Requirements
• Associate's or Bachelor's degree or equivalent combination of education and experience in health information, business or computer science.• Three (3) years' experience in related health field, preferably in a medical practice setting.• Familiarity with state and federal regulations for health information and privacy issues required.• Conceptual understanding of computers; skill in Microsoft Excel and Access.