Staff Services Analyst

The Staff Services Analyst- Medical Staff will be directed by the Staff Services Manager I in the Medical Staff Office at the Department of State Hospitals – Atascadero (ASH). The incumbent will be responsible for the following duties but not limited to:
At the direction of the SSMI, Medical Director and/or Chief Psychiatrist, prepares quantitative audits to meet the performance requirements of the Joint Commission; Licensing; and other external review bodies. Analyzes audit results and makes recommendations to the SSMI, Medical Director and/or Chief Psychiatrist to support the Department's continuous quality improvement goals. Completes data entry of audit results; runs and disseminates statistical reports to Department Chairs, Administration, Governing Body, Quality Council, and other stakeholders using Excel and Plato. Conducts qualitative audits based on selected Ongoing Professional Practice Evaluation indicators for Quality Improvement (QI) Committee. Enters audit data into Plato and run reports to be used for Practitioner Competency Reports. Continuing Medical Education (CME / CEU) Coordination Training Coordinator for the Department of Psychiatry and back-up Training Coordinator for Department of Psychology and Medical Director's Office. •Technology Services Account Manager

Compose complex, technical minutes Procurement In order to be considered for this job vacancy, you must satisfy one of the following requirements:
1. BE LIST ELIGIBLE: Successfully complete the competitive State civil service exam pertaining to this classification at Staff Services Analyst Exam, OR
2. BE TRANSFER ELIGIBLE: Have current employment with the State of California in the same classification or in a classification that is comparable (employees who wish to be considered based on transfer eligibility must meet the minimum qualifications of the classification per DPA Rule 250), OR
3. BE REINSTATEMENT ELIGIBLE: Have obtained previous permanent employment with the State of California in the same classification or in a classification that is comparable.



Minimum qualifications will be verified prior to being scheduled for an interview. Please provide proof of minimum qualifications with your application submission, which may include a copy of your unofficial college transcripts and/or out of class paperwork .

MINIMUM QUALIFICATIONS: Equivalent to completion of the 12th grade; AND Four years of experience performing analytical, technical, clerical, and/or customer service duties. Academic education from an accredited college/university may be substituted for the required experience on a year-for-year basis.Candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.

If it is determined that an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list. Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey You will find additional information about the job in the Duty Statement .
Working Conditions
This position requires intermittent work within the Secured Treatment Area (STA).
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement Position Details
Job Code #: JC-425239
Position #(s): ********
Working Title: Staff Services Analyst - Medical Staff Classification: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A
$3,941.00 - $4,933.00 B
$4,726.00 - $5,916.00 C
# of Positions: 1
Work Location: San Luis Obispo County
Telework: In Office
Job Type: Permanent, Full Time
Facility: DSH - Atascadero
Department Information
The Department of State Hospitals – Atascadero is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals – Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles, and Morro Bay, with easy access to beautiful beaches, serene natural settings and many historical landmarks. We invite you to join our professional and talented workforce.

Department Website:
Special Requirements
You MUST submit a copy of your high school diploma OR high school transcripts which include graduation date OR evidence of passing the California High School Proficiency test OR possession of a GED OR foreign high school diploma (must be translated and verified by an independent company) OR unofficial college transcripts showing completion of at least 12 units of college credits with your STD 678 State Application.


Candidates that believe they meet the Minimum Qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your unofficial college transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Higher degrees cannot be accepted without evidence of the lower degree that leads to it. Please note: foreign transcripts must include a verification for US equivalency through an independent company.


Candidates providing transcripts showing 12 or more units earned DO NOT need to provide separate proof of their High School diploma or equivalent.


If you have taken the Staff Services Analyst Transfer Exam, you MUST include a copy of your results letter. Please note: Due to recent changes to the SSA classification, all candidates, including those wishing to use the SSA Transfer Exam, must provide proof of meeting minimum qualifications.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages You may submit your application and any applicable or required documents to:

Department of State Hospitals
Attn: DSH - Atascadero Employment Office
PO Box 7005
Atascadero, CA ********
Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at:

Department of State Hospitals
DSH - Atascadero Employment Office
10333 El Camino Real
Atascadero, CA 93422
Building 105
08:00 AM - 04:30 PM
Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - You MUST submit a copy of your high school diploma OR high school transcripts which include graduation date OR evidence of passing the California High School Proficiency test OR possession of a GED OR foreign high school diploma (must be translated and verified by an independent company) OR unofficial college transcripts showing completion of at least 12 units of college credits with your STD 678 State Application. Other - Candidates that believe they meet the Minimum Qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your unofficial college transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Higher degrees cannot be accepted without evidence of the lower degree that leads to it. Please note: foreign transcripts must include a verification for US equivalency through an independent company.


Candidates providing transcripts showing 12 or more units earned DO NOT need to provide separate proof of their High School diploma or equivalent. Other - If you have taken the Staff Services Analyst Transfer Exam, you MUST include a copy of your results letter. Please note: Due to recent changes to the SSA classification, all candidates, including those wishing to use the SSA Transfer Exam, must provide proof of meeting minimum qualifications. Other - If using Out of Class (OOC) experience to meet minimum qualifications, you MUST provide a copy of the approved OOC Completion Memorandum certifying your OOC experience. Failure to submit the required documents will result in the OOC experience not being applied towards meeting the minimum qualifications of the classification. If you are not basing your eligibility on Out of Class experience, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits
There are many benefits to joining our team! The State of California has a generous benefits package including:



Medical Benefits, including health, dental, and vision insurance Paid Holidays and leave Defined benefit retirement program Savings Plus Program (401(k), 457) Commute Program Employee Wellness Program Employee Assistance Program Additional benefit information can be found on the CalHR website and the CalPERS website. Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: Hiring Unit Contact:
DSH-Atascadero Employment Office


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Pearl Melena

California Relay Service: (TTY), (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Requirements
All interested candidates must submit a Standard State Application Form (STD. 678), with original signature, and indicate Staff Services Analyst - Medical Staff AND ******** AND JC-425239 in the Examination/Job Title Section.


You MUST submit a copy of your high school diploma OR high school transcripts which include graduation date OR evidence of passing the California High School Proficiency test OR possession of a GED OR foreign high school diploma (must be translated and verified by an independent company) OR unofficial college transcripts showing completion of at least 12 units of college credits with your STD 678 State Application.


Candidates that believe they meet the Minimum Qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your unofficial college transcripts, that include date degree conferred, if applicable, along with your application (STD. 678) to be considered for this position. Higher degrees cannot be accepted without evidence of the lower degree that leads to it. Please note: foreign transcripts must include a verification for US equivalency through an independent company.



Candidates providing transcripts showing 12 or more units earned DO NOT need to provide separate proof of their High School diploma or equivalent.


If you have taken the Staff Services Analyst Transfer Exam, you MUST include a copy of your results letter. Please note: Due to recent changes to the SSA classification, all candidates, including those wishing to use the SSA Transfer Exam, must provide proof of meeting minimum qualifications.



Applications postmarked on the final filing date will be accepted. Scanned, copied or faxed applications will not be accepted. Applications will be screened and only the most competitive will be offered an interview. Any limited-term appointments may transition in to a permanent appointment. Additional Information
Selected candidates will be required to submit to a criminal history review utilizing Live Scan fingerprinting.


This position requires candidates to pass a Medical Evaluation. You will be required to submit to a Medical Evaluation and receive clearance prior to being hired.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.