We are hiring an experienced Service Manager to join our stellar team at Napleton Downtown Chevrolet Buick GMC Hyundai Genesis in Chicago, IL.
Growing your career as a Full Time Service Manager is a fantastic opportunity to develop useful skills.
If you are strong in decision-making, problem-solving and have the right experience for the job, then apply for the position of Service Manager at Napleton Downtown Chevrolet Buick GMC Hyundai Genesis today!
Service Manager - Large/National Automotive Group – Crystal Lake, IL A US top 50 privately held Automotive Group is looking for an experienced and motivated Service Manager who can drive productivity through effective and valued-centered leadership. The Service Manager should be capable of running an efficient and profitable service department through productive staffing, customer retention, cost controls and should work diligently toward achieving monthly/yearly objectives.
Essential Duties
• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management and the factory.
• Attends managers meetings.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
• Strives for harmony and teamwork within the department and with all other departments.
• Develops and implements a marketing plan which promotes new and repeat business.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Accounts for all documents; ensures that none are missing and all are processed correctly.
• Holds weekly department meetings.
• Directs and schedules the activities of all department employees.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors technicians' daily productivity reports and corresponding payroll records.
Qualifications
Strong Ethics and Values
Excellent Leadership and Communication Skills
Excellent People Skills
Must have valid driver's license and pass motor vehicle record test
We are looking for applicants with a proven track record of more than 2 years working in a dealership as a Service Manager or Assistant Service Manager.
Benefits of working as a Service Manager in Chicago, IL:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
