Duties: Need someone who can: Work team to understand needs discovery/identify opportunities Draw up concepts Lead team in some of their approaches SENIOR LEVEL must need very little supervision Experience required: User research & design strategy experience Strong storytelling and presenting skills (large part of role) Capability and comfort to present to multiple levels (senior leadership, etc.) Forward thinking Will need to be able to put together PPTs and Demos for presentations Should be used to working in an agile/SCRUM environment. They operate in 2-week sprints. Generative AI experience preferred, not required Need to be self-starter CMS Has worked in complex solutioning Much more focused on thought leadership, uncovering insights Previous healthcare experience is a plus but really depends on the work they did there. "Job Summary:At Client Clinic, we put the needs of the patient first in all that we do. It's a commitment that has propelled our organization into exciting futures. Now, we are building a new Center for Digital Health that aims to produce a state of the art integrated digital system. We want digital healthcare that's more accessible, scalable, and sustainable, and the unparalleled digital experience that we know is possible. -The User Experience (UX) Designer analyze, plan and sequence the interactions that a person has with software or application over time. -Working with research insights from the Human-centered design process, the UX Designer listens to the needs of our patients and physicians and responds with design that delivers against our key criteria for good design at Client Clinic: easy, clear, useful and pleasing. -Analyzes research findings and recommendations to plan and deliver Use Cases, User Journeys, User Flow Diagrams, Navigation Structures and Information Architecture in order to optimize the User Experience of our digital properties. -In partnership with Product and Engineering team, shape products that advocate for user needs, delivers on business requirements, and contributes to a best-in-class seamless user experience throughout product discovery and development. -Designs for browsers, responsive web, native apps, smart watches, kiosks, web-connected health monitoring devices and other consumer and health interfaces and systems. -Creates and delivers Storyboards, Wireframes, Interface Modules and Pages, Prototypes and Design Specifications. -Evaluates designs according to project specific and enterprise standard metrics. -Understands and designs to meet WCAG 2.0 AA Accessibility Standard. -Collaborates with the Experience Design team to maintain, grow, implement and refine Client Clinic's Digital Design Language. -Facilitate Design Workshops and synthesizes divergent ideas into a cohesive Design Proposals. -Provides oversight of vendors that assist with Experience Design scope of work.
Skills: "Required Skills & Experience: -7 years of experience-Understanding of the Human Centered Design (HCD) process. -Working knowledge of current User Experience methods. -Excellent visual communication skills, and refined ability to clarify complex problems. -Excellent interpersonal and communication skills, including confident presentation skills. -Excellent ability to design on behalf of people with serious and complex medical conditions. -Self-motivated and excellent organizational skills to lead critical projects. -Keeps up with Design industry knowledge and brings to bear on operations. -Brings innovation in process or methods to the Experience Design section. -Mentors Experience Designers in their work. -Demonstrates knowledge of the ethics and professionalism in Design. -Good understanding of the security/ sensitivity around patient medical data. -Experience working with Accessibility concerns for Digital products. -End-to-end knowledge of all stages of User Experience Design (Sketching, Prototyping, Iteration, Refinement and Evaluation). -Perspective on accessibility and how to infuse accessibility in all facets of the product development process. -Understands the working methods of colleagues in Experience Design such as Researchers and Front End Engineers. -Can communicate clearly to a project or executive team. -Demonstrated use of an iterative design cycle method to refine products. -Demonstrated knowledge of design tools and platforms (Adobe CS, Sketch, Figma, Mural, lnvision etc.). -Experience working in Scrum Agile methodology to define User Stories as part of sprint planning. -We practice Human-Centered Design (HCD) and product development at Client Clinic, which aligns with our core organizational value that the needs of the patient come first. Preferred Skills & Experience: -N/A"
Education: "Required Education:-High School Diploma/GED Preferred Education:-N/A Required Certifications & Licensure:-N/A Preferred Certifications & Licensure:-N/A"
Schedule Notes: This is the request we discussed during the Q&A with Brian Cloward on 4/12/2024. Need someone who can: Work team to understand needs discovery/identify opportunities Draw up concepts Lead team in some of their approaches SENIOR LEVEL must need very little supervision Experience required: User research & design strategy experience Strong storytelling and presenting skills (large part of role) Capability and comfort to present to multiple levels (senior leadership, etc.) Forward thinking Will need to be able to put together PPTs and Demos for presentations Should be used to working in an agile/SCRUM environment. They operate in 2-week sprints. Generative AI experience preferred, not required Need to be self-starter CMS Has worked in complex solutioning Much more focused on thought leadership, uncovering insights Previous healthcare experience is a plus but really depends on the work they did there.
Required Skills: ORGANIZATIONAL SKILLS,USER EXPERIENCE DESIGN,CONTENT MANAGEMENT SYSTEM,
Additional Skills: PRODUCT DESIGNER,USER EXPERIENCE,SKETCHING,PRODUCT DEVELOPMENT,PRESENTATION SKILLS,FIGMA,AGILE,ADOBE CS,SCRUM,CLARIFY,PROTOTYPING,OPERATIONS,SELF-STARTER,WIREFRAME,CMS,USE CASES,USER RESEARCH,PROPOSALS,WIREFRAMES,MENTORS,BUSINESS REQUIREMENTS,INFORMATION ARCHITECTURE,METRICS,THOUGHT LEADERSHIP,DIGITAL DESIGN,
Minimum Degree Required: Completed High School (Diploma or GED)
Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak, Read, Write )
Department: Client Foundation Med Ed & Res*Generative AI : 100.80602.0000
Job Category: Non-Clinical-IT-No Patient Access
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