Scheduling Assistant (Entry Level)

This role will work closely with a Paralegal on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities
Make initial call to client after signing to obtain relevant information to open their file
Accept inbound calls and place outbound calls to clients as needed
Request coverage follow up to the coverage team
Transfer case to Case Manager's once file opened
Create new files and enter pertinent information into case management software
Enter new roles in the system
Request police reports
Mail Hipaa form to the clients.
Email client welcome packet to the client or mail if no email on file
Document all activity in the system
Add all insurance information and police report numbers into the file
Request all documents from the client needed for their file
Upload necessary documents to the client's file

Qualifications
High school diploma or GED is required; college preferred
Ability to communicate effectively with clients
Used to adapting in an ever-changing environment and handling multiple priorities
Excellent oral communication with an outgoing personality
Able to multitask and learn quickly
Must thrive in a team environment
Reliable and dependable
Excellent comprehension and critical-thinking skills
Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications

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