Remote Customer Success Manager

Job Description:

Baxter International is seeking a dedicated and passionate Remote Customer Success Manager to join our team in Fort Worth, Texas. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their success with our products and services.

Responsibilities:- Develop a deep understanding of each client's business needs and goals- Onboard new clients and provide product training and support- Proactively communicate with clients to address any issues or concerns- Monitor client usage and engagement to identify opportunities for upselling or cross-selling- Collaborate with sales and product teams to ensure client satisfaction and drive growth- Analyze data to track and report on key performance metrics- Provide feedback to internal teams to improve products and services

Requirements:- 5+ years of experience in a customer success or account management role- Strong presentation and communication skills- Experience in decision-making and problem-solving- Passion for building relationships and driving customer success- Bachelor's degree in business or a related field

Benefits:- Life insurance- Medical coverage- Parental leave- Competitive salary and bonus structure

Working Environment:At Baxter International, we empower our employees to take ownership and make impactful decisions. We believe in fostering a collaborative and supportive work environment where every team member has the opportunity to thrive and grow.

Equal Opportunity Statement:Baxter International is an equal opportunity employer and is committed to diversity in the workplace. We celebrate and value the unique perspectives and experiences that each individual brings to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.