Remote Client Service Representative

Job Description:

We are looking for a Remote Client Service Representative to join our team at Delta Air Lines in San Antonio, Texas. This is a part-time, entry-level position with no prior experience required. As a Remote Client Service Representative, you will be responsible for providing exceptional customer service to our clients over the phone, email, and chat.

Responsibilities:- Answering customer inquiries and providing information about Delta Air Lines services and policies- Assisting customers with booking flights, changing reservations, and resolving any issues that may arise- Handling customer complaints in a professional and timely manner- Maintaining accurate records of customer interactions and transactions- Collaborating with other departments to ensure customer satisfaction- Meeting or exceeding customer service metrics and goals

Requirements:- Independent and dedicated individual who can work effectively in a remote setting- Strong communication skills and attention to detail- Ability to think creatively and engage in strategic planning- Proficiency in computer skills and knowledge of customer service software- Availability to work flexible hours, including evenings, weekends, and holidays

Benefits:- Paid sick leave- Company equipment provided- Dental insurance coverage

Working Environment:At Delta Air Lines, we strive to cultivate leaders who foster inclusivity and mentorship. Our team is committed to providing a supportive and collaborative work environment where every employee can thrive.

Equal Opportunity Statement:Delta Air Lines is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Deadline to apply: April 27, 2024

If you meet the requirements and are interested in this exciting opportunity to work with Delta Air Lines as a Remote Client Service Representative, we encourage you to apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.