Job Description:
NVIDIA is looking for a Remote Client Relations Specialist to join our team in Los Angeles, California. This entry-level position is perfect for a hardworking and adaptable individual who is looking to kickstart their career in client relations. As a Client Relations Specialist, you will be responsible for building and maintaining positive relationships with our clients, ensuring their needs are met and exceeded.
Responsibilities:- Communicate with clients via phone, email, and video conferencing to address any inquiries or concerns- Manage client accounts and ensure all information is up to date- Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients- Provide regular updates and reports to clients on the status of their projects- Act as a liaison between clients and internal teams to facilitate smooth communication and problem resolution- Assist in the development of client retention strategies and initiatives
Requirements:- No prior experience required, but a strong desire to learn and grow in the field of client relations- Excellent decision-making skills and the ability to prioritize tasks effectively- Strong project management skills to handle multiple clients and projects simultaneously- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Ability to adapt to changing priorities and client needs
Benefits:- Retirement plan- Travel & spending expenses covered- Medical coverage
Working Environment:At NVIDIA, we prioritize understanding and empathy in all interactions. Our team is dedicated to providing the best possible experience for our clients, and we are looking for individuals who share this commitment to excellence.
Equal Opportunity Statement:NVIDIA is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified candidates regardless of race, gender, sexual orientation, age, disability, or other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.