Remote Client Relations Manager

Job Description:

Franklin Resources is seeking a talented and experienced Remote Client Relations Manager to join our team in New York City, New York. As a part-time position at a mid-to-senior level, this role requires a minimum of 7 years of experience in client relations or a related field. The ideal candidate will possess a resilient and hardworking personality, as well as strong problem-solving skills and the ability to work effectively in a team environment.

Responsibilities:- Manage and maintain relationships with current clients, ensuring their needs are met and exceeded- Proactively reach out to clients to address any concerns or issues they may have- Develop and implement strategies to increase client satisfaction and retention- Collaborate with other team members to ensure a seamless client experience- Identify potential new clients and work to bring them on board- Provide regular reports on client feedback and satisfaction levels- Stay up-to-date on industry trends and market conditions to better serve clients

Requirements:- Bachelor's degree in business, finance, or a related field- 7+ years of experience in client relations or a similar role- Strong communication and interpersonal skills- Ability to work effectively in a remote environment- Proficiency in Microsoft Office and CRM software- Excellent organizational and time management skills

Benefits:- Vision insurance- Gym membership- Parental leave- Recognition and reward based on performance and merit

Equal Opportunity Statement:Franklin Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 11, 2024.

Join our team and make a difference in the lives of our clients! Apply now.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.