Remote Chat Support Specialist

Job Description:

PG&E Corp. is seeking a passionate and hardworking Remote Chat Support Specialist to join our team in Dallas, Texas. This part-time entry-level position requires zero years of experience, making it the perfect opportunity for individuals looking to kickstart their career in customer support.

Responsibilities:- Respond to customer inquiries and issues via chat in a timely and professional manner- Provide accurate and helpful information to customers regarding products and services- Troubleshoot technical issues and escalate when necessary- Maintain a positive and customer-focused attitude at all times- Collaborate with team members to ensure a smooth customer experience- Stay up-to-date on company policies and procedures

Requirements:- Passionate and hardworking personality traits- Strong strategic planning and innovation skills- Excellent written communication skills- Ability to work independently and as part of a team- Familiarity with customer support software is a plus- High school diploma or equivalent

Benefits:- Paid overtime- Travel & spending expenses- Travel opportunities- Cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs

Equal Opportunity Statement:PG&E Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Deadline to apply: May 1, 2024

If you are a motivated individual looking to start a rewarding career in customer support, apply now to join our team at PG&E Corp. in Dallas, Texas!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.