Remote Account Support Representative

Job Description:

As a Remote Account Support Representative at Expedia, you will be responsible for providing support to customers with their account-related inquiries and issues. This is a part-time entry-level position that requires at least 1 year of experience in a customer service role. The ideal candidate will be independent, passionate about helping others, and possess strong strategic planning and decision-making skills.

Responsibilities:- Respond to customer inquiries and resolve account-related issues in a timely and professional manner- Assist customers with account setup, password resets, and other account management tasks- Work closely with other departments to ensure customer satisfaction and retention- Provide recommendations for improving the customer experience and overall business operations- Maintain accurate records of customer interactions and transactions- Stay up-to-date on company policies and procedures to ensure compliance with industry regulations

Requirements:- 1 year of experience in a customer service role- Ability to work independently and prioritize tasks effectively- Strong communication skills and a passion for helping others- Excellent strategic planning and decision-making abilities- Proficiency in Microsoft Office applications and CRM software- High school diploma or equivalent

Benefits:- Dental insurance- Remote work flexibility- Free food

Working Environment:At Expedia, we strive to create a working environment that sparks creativity and motivation. Our team is dedicated to delivering exceptional customer service while fostering a culture of innovation and teamwork.

Equal Opportunity Statement:Expedia is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.