The Operations Administrative Assistant is responsible for performing administrative and office support activities for the operations teams. This position is responsible for assisting customers and fellow staff with various administrative needs, including but not limited to, support group billing, change of ownership processing, and maintaining customer records.
Essential Functions: Duties may include, but are not restricted to, the following:
Assists with organizational scheduling, project work and customer correspondence. Assists in preparing operational documentation. Organize and communicate Change of Ownership documentation and checklists. Field questions from customers related to the Change of Ownership process. Assists Management with compiling data and reports as needed. Assists with the merchant enrollment process for credit card processing. Acts as the DRB Systems' liaison with credit card processors. Daily coverage of the admin phone queue. Assisting inbound phone customers as needed. Assists with contacting customers whose Support Group Membership is expired or expiring. Responsible for re-enrolling customers into Support. Provides pricing and answer questions related to Support Group Membership. Assists with the administration of remote connections tools and cloud tools. Creates and communicates various payroll reports. Assists with Knowledge Center projects and responsibilities Assists Project Coordinators with information needed for new customer installations. Assists with scheduling transportation for onsite field visits and training trips. Communicates with Operations Management on issues that arise from customers and employees. Assists with Front Desk coverage Assists with department and company sponsored events including ordering food, coordinating pick up & delivery, and coordinating setup & clean up. Qualifications and Requirements: Education: High School Degree required. Experience: Prior experience in an office environment, especially roles with direct customer service interactions preferred. Computer Skills: Demonstrated knowledge of Microsoft office applications with strong knowledge of Excel and typing skills. Other Requirements: Excellent communication and phone skills. Proven customer service and organization abilities. Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier's pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as "Vontier Company".
Vontier is proud to be an equal opportunity employer. We strive to build inclusive environments and ensure equitable access, opportunity, and treatment for all. Vontier does not tolerate discrimination and harassment of any kind based on race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, sexual orientation, marital status, disability, veteran status, citizenship status, gender identity or expression, gender information and any other characteristics protected by law. We make hiring decisions based on your experience and skills. Vontier is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation in the application or interview process, you may contact us at e-mail .
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Equal Opportunity Employer
