Online Customer Support Assistant

Job Description:

Amphenol is seeking a detail-oriented Online Customer Support Assistant to join our team in Fort Worth, Texas. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support and possess personality traits such as resilience and motivation.

Responsibilities:- Provide online customer support through various channels including email, chat, and social media- Assist customers with product inquiries, order status, and technical support- Process customer orders and returns accurately and efficiently- Collaborate with other departments to resolve customer issues and improve overall customer satisfaction- Maintain a high level of professionalism and customer service at all times

Requirements:- 3 years of experience in customer support or a related field- Strong project management skills with the ability to prioritize tasks and meet deadlines- Excellent decision-making skills in high-pressure situations- Resilient personality with a positive attitude towards challenging situations- Motivated to provide exceptional customer service in a fast-paced environment

Benefits:- Gym membership- Remote work flexibility- Vision insurance

Working Environment:At Amphenol, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value innovation and creativity, and encourage our employees to think outside the box to deliver exceptional results.

Deadline to Apply:May 2, 2024

Equal Opportunity Statement:Amphenol is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.