Online Account Support Officer

Job Description:We are seeking a motivated Online Account Support Officer to join our team at WESCO International in Chicago, Illinois. As an Entry Level position, this role does not require any previous experience, but we are looking for confident and driven individuals who possess strong communication and negotiation skills.

Responsibilities:- Provide online support for account inquiries and issues- Assist with account setup and maintenance- Communicate with clients to understand their needs and provide solutions- Collaborate with the sales team to ensure customer satisfaction- Help troubleshoot technical issues with online platforms- Keep accurate records of all interactions with clients

Requirements:- Confident and driven personality- Strong communication and negotiation skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office applications- High school diploma or equivalent (additional education is a plus)- Ability to work in a fast-paced environment

Benefits:- Travel opportunities for training and conferences- Retirement plan- Employee discounts on company products

Working Environment:At WESCO International, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to providing top-quality service to our clients and supporting each other in a collaborative environment.

Equal Opportunity Statement:WESCO International is an equal opportunity employer and values diversity in our workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: May 23, 2024

If you are a motivated individual looking to start your career in account support, we encourage you to apply for this exciting opportunity with WESCO International!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.