At Rockstar Games, we create world-class entertainment experiences.A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.Rockstar Games is on the lookout for a talented Media Systems Engineer to join our Media Systems team. This is a full-time permanent position based out of Rockstar's game development studio in Los Angeles, CA. WHAT WE DOThe Rockstar Games Media Systems team maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.We are a team spread across 3 continents that works closely together to achieve our goals to a high standard.We act as a key point of contact for technical knowledge and expertise across the company.The Media Systems team works company-wide to design, deploy, and support end users primarily in Audio Production, Marketing, and Motion Capture.Our team works with multiple departments on the Publishing and Development teams to record, edit, and track audio files of dialogue and sound effects for Rockstar's games and marketing assets.RESPONSIBILITIESProvide quality assurance on a wide range of integrated audiovisual and video conferencing technologies.Assist with the setup, testing, and maintenance of audio equipment in various recording studios.Perform quality assurance checks on installations and identify any issues that need resolving, and work in close collaboration with the AV integration team and the project manager to ensure they are resolved.Review and update system schematics, create O&M documentation and 'as built' versions of the technical documents for future internal reference.Responsible for fault finding and technical resolution during the daily system certifying, escalating to third parties where necessary.Perform maintenance, on-going technical support and provide recommendations and information to colleagues in the support team.Support remote deployment of technology by assisting and providing subject matter expertise for local support staff.Feedback to systems design team regarding products and design, and any other lessons learned on a project.Provide first-line tier 1 & 2 IT support across all our development and media teams in the area. These teams are spread out over several physical locations in and around the Los Angeles area.Moving IT equipment to help with studio and team reorganization.QUALIFICATIONS5+ years hands on AV technician experience.Extensive experience with audio hardware, including microphones, consoles, cabling, etc.Expert level of experience with Pro Tools and industry standard DAW software, as well as familiarity with 3rd party plugins.Experience in studio and live sound environments.Experience working with high profile talent.Detailed understanding of studio engineering, recording, editing, signal flow, post-production, mixing and mastering.Proficient with AV solutions built on today's top professional technology platforms including Zoom, Poly, Crestron, QSC, etc.Read and interpret floorplans, architectural drawings, and AV schematics.Ability to run and terminate low voltage cabling (Cat6, Coax, Fiber etc.).Experience with AV technology including AVoIP, Dante, Audio DSP, and Control Systems.Ability to troubleshoot and resolve tickets or properly escalate to L2.Perform system wide testing, maintenance, and troubleshooting as required.Expertise of current Microsoft operating systems.Basic knowledge of Linux and Apple OSX.SKILLSAttention to detail with the ability to create well-written documentation and update stakeholders as needed.Strong interpersonal skills and the ability to interact and work with staff, talent, and guests at all levels.Able to work both independently and within a team.Experience using Microsoft Office applications.Visio, Vectorworks and or AutoCAD knowledge preferred.Customer service focus.Interest in gaming a plus.PLUSESPlease note that these are desirable skills and are not required to apply for the position.Avid Pro Tools ACSR Certification.Experience in studio and live sound environments.Experience working with high profile talent.Detailed understanding of studio engineering, recording, editing, signal flow, post-production, mixing and mastering.HOW TO APPLYPlease apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
