Luxury Collision Consultant

Our Client is seeking an experienced and detail-oriented Collision Consultant to join their team. The Collision Consultant will be responsible for evaluating collision damage, consulting customers on repair process, and guiding customers with insurance companies to ensure that all repairs are performed to the highest standards. The successful candidate must have excellent communication and customer service skills, a thorough understanding of collision repair processes, and the ability to work in a fast-paced environment.

Responsibilities:

Greet customers and conduct a thorough inspection of their vehicle to identify all collision damage
Communicate with insurance adjusters to ensure that estimates are approved in a timely manner
Order parts and schedule repairs, ensuring that all repairs are completed on time and within budget
Keep customers informed throughout the repair process, answering any questions they may have and addressing any concerns
Review and analyze repair orders to ensure that all work performed is documented accurately
Maintain a clean and organized work area and properly dispose of hazardous materials
Follow established safety procedures and guidelines to ensure a safe work environment

Requirements

Qualifications:

High school diploma or equivalent
Minimum of 2 years of collision experience
Thorough understanding of collision repair processes and insurance guidelines
Ability to read and interpret technical manuals and schematics
Excellent customer service skills and the ability to communicate effectively with customers and insurance adjusters
Good organizational skills and attention to detail, with the ability to handle multiple tasks simultaneously
Proficiency in computerized estimating software
Valid drivers license

Certifications:

ASE (National Institute for Automotive Service Excellence) certification in collision repair is a plus
I-CAR (Inter-Industry Conference on Auto Collision Repair) certification is highly preferred

BenefitsOur client provides a competitive compensation and benefits package including Health, Vision, Dental. Additionally, you'll benefit from Ongoing training and opportunities for career growth. We encourage you to apply to this exciting opportunity.

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