Join our TeamAbout this opportunity:Location - Plano, TXAt Ericsson, we are excited to open up an opportunity for you to join our dedicated team as an Operations Support professional. This role forms the critical backbone of our local operations, facilitating efficient field services. Successful applicants will ensure our team is always equipped with the necessary resources, training, tools, and systems to perform their tasks optimally.What you will do:- Provide administrative support and manage logistics for the Field Services organization.- Ensure readiness for operational activities and maintain the performance of ASPs and other third parties.- Drive the continual improvement of operational processes and services while managing resource transitions during organizational changes.- Secure adherence to agreements and local targets to ensure operational and financial fulfillment.- Act as an interface regarding local MS delivery performance while providing cost quotations for new sales opportunities.- Maintain compliance and offer relevant training related to occupational health and safety practices.The skills you bring:- Business and operations support.- Identity And Access Management.- Business Continuity And Disaster Recovery.- Process Management.- Contract Lifecycle Management.- Regulatory Compliance.- Change Management.- Ericsson Information Security Management System.- Ericsson Information Security Assessments and Audits.- Operational-Level Agreement.- Budget Management.- Ericsson Information Security Risk Management Instruction.- Ericsson Performance Management Competence.- MS Delivery Strategies.- Work Level Agreement (WLA) and Service Level Agreement (SLA).Visa sponsorship:This position is not eligible for visa sponsorship. You must be authorized to work in the United States full-time without sponsorship now or in the future.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks likeWhy join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what's possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more .If you need assistance or to request an accommodation due to a disability, please contact Ericsson at ******: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
