Job summary
Inside Sales Rep needed!Location New Berlin, WIHastings Air Energy Control, Inc. provides high value, quality engineered, energy efficient, environmentally responsible product and service solutions
Job seniority: mid-to-senior level
Responsibilities
• Persuasively pursue new business opportunities from current and prospective customers• Understand the customer needs and requirements and provide solutions to fulfill their needs• Continuously seek new customers• Earn increased sales by developing and cultivating strong relationships on assigned accounts, identifying needs and providing solutions• Support continuous improvement activities• Identify quote opportunities by working with sales and close orders through the system in an expedited fashion• Work as a team with Inside Sales Specialists, Outside Sales and Marketing to develop and service mutual opportunities on accounts• Provide quotations• Maintain a positive, empathetic and professional attitude toward customers at all times• Listen to customer complaints courteously• Professionally attempt to resolve the conflict in an acceptable manner to the customer and the Company• Inform Sales Manager of the situation promptly• Generate sales opportunities by utilizing internal marketing programs and leads provided by our manufacturers• Ask for the order and process• Follow up on orders• Ensure accurate customer contact data in Business Central and CRM• Serve as backup to Inside Sales teammates in their absence• Attend and enthusiastically participate in sales meetings, training sessions and personal development
Requirements
• 2 year college degree and/or minimum of 3 years of Inside Sales experience preferred• Passion to take care of the customer• Excellent verbal, written & analytical communication skills for outbound contact (calls, email, video, visits)• Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)• Detail-oriented with a high degree of accuracy, highly organized and able to manage multiple tasks & deadlines• Customer Relationship Management (CRM) system experience desired - MS Dynamics preferred• Knowledge of air moving equipment such as industrial fans and exhausters, pressure blowers and/or industrial filtration equipment helpful• Experience with single and 3-phase electric, industrial controls including PLC/HMI and control panels helpful• Ability to problem solve with a sense of urgency• Enterprise Resource Planning (ERP) (i.e. MS Business Central, SAP, Oracle, EPICOR, etc.) data entry experience desired
Key Skills Needed
• Inside Sales• Customer service• Sales Lead Generators & Telemarketers
Benefits
• 401(k)401(k) matching• Dental insurance• Disability insurance• Health insurance• Paid time off• Paid training• Tuition reimbursement• Vision insurance
