Inside Sales/Customer Service

Job summary
Inside Sales/Customer Service representativeAssisting customers with matching project needs to rental equipmentProviding quality rental equipment at competitive prices
Job seniority: entry level
Responsibilities
• Maintaining positive customer relations• Answering phones and greeting walk-in customers• Processing contracts and creating repair orders• Educating customers on rental policies and equipment usage• Communicating with staff regarding equipment• Assisting with loading/unloading equipment• Importing web quotes and responding to customer inquiries• Cleaning and organizing the showroom• Creating signage for showroom promotions• Attending employee meetings and training sessions
Requirements
• Passion for tools and equipment• Strong interpersonal skills• Desire to help customers• Willingness to be a team player• Good working relationship with all employees• Proper personal hygiene and professional appearance