Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.Procurement and Third-Party Management (P&TPM) is responsible for procuring products and services for Citigroup and manages the risks associated with Citi's use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess and manage risks related to Citi's third-party relationships and outsourcing arrangements. The goal of P&TPM is to support Citi's selection and management of third parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risks associated with third parties.Citi is currently seeking a Head of Procurement and Third-Party Management Operational Excellence. This selected candidate will be responsible for working with P&TPM leadership to develop and implement a portfolio of projects that simplify and de-risk P&TPM bank-wide operations, including implementing P&TPM significant technology projects in collaboration with the Citi technology organization. ResponsibilitiesLead the P&TPM Operational Excellence team, a new team at CitiWork with P&TPM leadership and business partners to conceive of and implement a portfolio of projects that simplify and de-risk P&TPM global, bank-wide operationsOversee P&TPM technology projects in collaboration with the Citi technology organization Leverage change management approaches and methods, assess organization capacity and readiness for change. Use the assessment to work with P&TPM and business leaders to establish an implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approachStandup a new procurement category management capabilityPartner with business stakeholders to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunitiesPlan and conduct functional and cross-functional working sessions to develop future state processmodels that address value opportunitiesConduct and incorporate leading practice assessments and benchmarking as requiredPartner with process leaders to "sell" the process changes and onboard and influence key stakeholders to support the implementation planLead a team-members through the development of project plans, including backlogs and user storiesTrain project managers / team leaders on agile principles (preferred), process analysis and design approaches, methods, and toolsLeverage Six Sigma, Lean, DMAIC, and other common process change methodologiesHelp create a culture of continuous improvement within P&TPM and across our stakeholders. Reduce time to market, boost quality, raise employee morale and become a more adaptive organization.QualificationsStrong track-record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience.15+ years of experience leading Operating Model, Process improvement and Process Transformation projects for end-to-end processes crossing business areas/siloes/geographies.Served as the project/program lead on at least 5 major complex operating model, process reengineering or transformation projects, using agile methodologies, that delivered significant ROI and risk and control uplift and which were sponsored by Senior to Executive management.Experience with Procurement and Third-Party management transformation is strongly preferredExperience within Banking and Financial Services or another regulated industry is requiredManagement Consulting experience is strongly preferredProven capability to develop / adapt Process improvement and Process Transformation approaches and methods, and to lead and train others on the approaches and methods. Experience with Lean and Six Sigma, DMAIC, or other process change methodologies requiredExcellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partners, and regulatorsStrong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organizational techniquesAbility to lead and manage cross-functional global project teamsProven experience in coaching and developing direct reports and team membersUnquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures------------------------------------------------------Job Family Group:Risk Management------------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:$170,000.00 - $300,000.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Apr 29, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
