Meta is looking for an experienced, self-motivated Operations leader to join the Product Data Operations (PDO) team leading our work in GenAI. The PDO GenAI team provides critical data labeling that powers AI products across Meta's family of apps. As the Head of the PDO GenAI team, you will be responsible for setting the strategy for Meta's AI labeling work and leading the team to execution. You will directly manage a team of managers and senior Project Managers to supply product teams critical data. You will work closely with Meta product management and engineering teams to deliver on Meta's product roadmap. We are looking for an extremely entrepreneurial leader who thrives in a fast-paced environment, enjoys building structure in ambiguity, and has keen attention to detail. This is a unique opportunity to lead a team working on products defining the future of AI at Meta.
Head of Operations, GenAI Responsibilities: Develop team strategy and lead team to execute on critical GenAI labeling needs Provide leadership, guidance, and career development to a team of people managers and project managers Utilize strategic tools, systems, and data to help the team analyze trends and deliver insights to define goals and improve processes Influence cross-functional team strategy through use of effective communication Craft and lead team to its vision: drive impact towards goals, and work with leaders across the organization on strategies for executing, measuring progress, and sharing results Build strategic relationships with global and cross-functional teams to understand and anticipate risks and opportunities for the GenAI Operations organization Coordinate with global cross-functional teams including Product, Engineering, PR/Communications, Public Policy, Legal, Quality, and others to problem solve and develop solutions Attract, build, manage, and develop a talented, diverse, equitable and inclusive team Minimum Qualifications: Demonstrated experience influencing across functional boundaries and/or globally Experience working with product, engineering or technical teams Analytical and problem-solving experience Experience influencing senior executives Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with urgency Executive presence and effective communications skills Critical thinking/analytical leadership experience A proven team player adaptable to a fast-paced environment Preferred Qualifications: 12+ years of experience working in operations, ideally with a focus on machine learning Experience scaling and leading project management and analytical teams Experience managing teams that utilize data analysis & visualization tools (e.g. SQL, Excel, Tableau) 3+ years of experience in the AI/ML space or working with data labeling Experience with predictive or descriptive analytics and working with machine learning teams About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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