Guest Attendant, Part Time Evenings Location Akron, OH (Downtown area) : About Akron Children's Hospital Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
OUR PROMISES
To treat every child as we would our own To treat others as they would like to be treated To turn no child away for any reason We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
16 hours/week 1:00 p.m. - 9:00 p.m. Rotating Weekends & Holidays Summary:
The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction. Responsibilities: 1. Serves as a resource and coordinating link in assigned areas. Proactively offers helpful information such as directions. 2. Screens and facilitates access for patients, families, and visitors. 3. Summons supplementary security assistance as required to quell disturbances and prevent unauthorized access. 4. Must have outstanding human interaction and communication skills. 5. Must be proactive, enthusiastic, helpful, and supportive. 6. Must be able to work independently or as part of a team. 7. Must be able to handle occasional stressful situations or tense interactions. 8. Other duties as required. Other information: Technical Expertise 1. Previous customer service or equivalent experience is strongly desired. 2. Experience in healthcare is preferred. Education and Experience 1. Education: High School Graduate or equivalent is required. 2. Certification: None 3. Years of experience: None 4. Years of experience supervising: None Part Time FTE: 0.400000 Status: Onsite Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more:
