Heritage Hunt Golf and Country Club is a thoughtfully tailored property for the people who live, work and visit this Northern VA and District of Columbia area. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits Heritage Hunt and support one another in doing so.Heritage Hunt Golf & Country Club is located minutes from interstate 66 at route 29 in Gainesville, Virginia within a pristinely manicured gated community of 750 acres. The Heritage Hunt community has been a premier home site on the Eastern Seaboard for several years and boasts a private 18-hole championship signature Arthur Hills designed golf course with six tee locations that measure 6,938 yards from the tips. The golf course is recognized as a true favorite of Northern Virginia, and was recently awarded "Best Golf Course" for the State of Virginia by Virginia Living magazine.Heritage Hunt Golf & Country Club has been voted 'Best of Wedding Venues' by the KNOT in Northern Virginia and DC! Our wedding season is packed with numerous weddings and banquets. Additionally, when not serving a wedding we have a full-service restaurant and bar - The Red Oak Bar and Grill that serves the community.Job Title: Event Coordinator, Full TimeDepartment: Food and Beverage - FOHLocation: Heritage Hunt Golf & Country ClubCompensation: Hourly Rate + Gratuity averaging $40,000-$55,000 per yearBenefits Package: Full-Time Associates receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and other employee discount benefits through our HR-provider LL Roberts.Reports to: Director of SalesPurpose: We are here to positively impact others!Service Promise: From our team to yours, we deliver exceptional experiences every step of the way.Role: The Event Coordinator is responsible for coordinating all final details and payments for all banquets and outings. This includes but is not limited to weddings, rehearsal dinners, birthday and anniversary parties, banquets, business meetings, social events, golf outings, and member/resident-related activities at the Club.Essential Duties and Responsibilities:Embraces ECHO Teamwork values.Maintain/coordinate event timeline, setup needs.Responsible for conducting rehearsals, and tastings.Ensure that arrangements are made to set up rooms.Follow up with brides to collect reviews on WeddingWire and The Knot.Practices Lean Management principles as an integral part of the operation.Transmit the necessary information about all events to the appropriate support staff.Perform other related duties as assigned by the Club's General Manager and Director of Sales.Present for all client meetings in advance of the event, record-keeping in preparation for day-of.Manage Event set-up, day-of coordination, as well as coordination with vendors, delivery and client needs.Coordinate rental items needed for events, developing timelines, floor plans, menus, and banquet event orders.Plan and coordinate details of catered events to include determining specifications and quantities of goods to order, determining manpower levels, recommending personnel assignments, scheduling space and facilities, and communicating menu information to production staff.During downtime, engage in outbound sales efforts through networking, attending business association functions, referrals from existing business clients, and lead generation.Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained.Maintain professional correspondence with Event clients, answering questions during the planning process and coordinating necessary contact between vendors.The Event Coordinator is responsible for coordinating all final details and payments for all banquets and outings as well as the day of execution.Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads.Qualifications:High school diploma or GED equivalentMinimum of one year working in food and beverage or similar training preferredCommitment to excellence and high standardsExcellent written and oral communication skillsStrong organizational, problem-solving, and analytical skillsAbility to manage priorities and workflowVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmExcellent customer service skillsProven ability to handle multiple projects and meet deadlinesStrong interpersonal skills.Good judgment with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerPassion, enthusiasm, focus, creativity, and a positive outlook.Bilingual skills a plus.Professional appearance and demeanorAbility to effectively communicate with people at all levels and from various backgrounds.Proficient in Microsoft Word, Excel, and Google Applications.Competencies:Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. Must be able to make important decisions "in the moment" under high stress.Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies the appropriate person with an alternate plan.Adaptability - Adapts to changes in the work environment; Manages competing demands; Change's approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Social Orientation - Job requires a preference for working with others rather than alone and being personally connected with others on the job.Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeedAdditional Information:Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.About the Company:Up to Par Management | Taylor Hospitality is a leading club and hospitality management company specializing in golf, country club and hospitality operations. Up to Par Management | Taylor Hospitality is a growth-oriented company providing opportunities for its partner clubs and associates. Up to Par Management | Taylor Hospitality exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers while providing a dynamic and challenging environment for its associates.
