We are hiring a creative Dealership Concierge/ Customer Service Professional to join our dynamic team at Skyline Ford in Salem, OR.
Growing your career as a Full Time Dealership Concierge/ Customer Service Professional is a great opportunity to develop essential skills.
If you are strong in problem-solving, decision-making and have the right passion for the job, then apply for the position of Dealership Concierge/ Customer Service Professional at Skyline Ford today!
Concierge/ Customer Service ProfessionalSkyline Sales Inc. is hiring a Concierge/ Customer Service Professional to join our winning team of motivated, customer-service driven professionals!The ideal candidate has a positive demeanor with the ability to accept ownership for customer satisfaction within their department. If you are a dynamic, multi-faceted professional with a winning attitude, we urge you to apply!Principal Job Responsibilities:Offer inviting and professional customer service to all visitors including a courteous greeting, directions, information, appointment setting, and occasional de-escalation.Assist in maintaining the general work area, ensuring that the department is always customer ready.Anticipate, analyze, and report findings regarding customer needs and potential streamlined solutions. Your input will be key as we create and adjust the characteristics of this role.Prioritize growing the dealership's base by providing the full customer service experience.Function as a liaison between noncustomer facing positions within the dealership.Assist other positions within the department as necessary.Other departmental duties that may arise.Applicant Requirements:Ability to stay calm under pressure, be adaptable, and learn quickly.Stellar attendance record3+ years prior Customer Service ExperienceCorporate Hiring Requirements: Must be 18 years or older & have a clean driving record with a valid driver's license, able to pass a criminal background check and pre-employment drug testing, not including THC.Ideal Qualifications:Team PlayerExcellent listening and communication skillsComputer literacy (familiarity with CDK a plus)!Problem-solving skillsOrganization skillsHelpful, but not required:Automotive ExperienceBilingualCompensation and Schedule:Monday- Friday between the hours of 7am-6pmPay starts out at $17/hour. Pay is determined by experience. Performance related bonus may be obtainable after a probationary period.* Physical Requirements and Working Conditions:Occasionally driving a vehicleLift up to 25 lbsRegular use of computersSupervisory Responsibilities: NoneFLSA Status: NonexemptWork area may include office, service shop, sales floor, etc.Ability to sit and stand repeatedly throughout your shift.This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)
Benefits of working as a Dealership Concierge/ Customer Service Professional in Salem, OR:
? Excellent benefits
? Company offers career progression opportunities
? Leading Industry Pay
