Customer Support Associate

Job summary
Customer Support Associate role at BabylonProvide exceptional customer experiencesMeet company sales goals and cultivate relationships
Job seniority: entry level
Responsibilities
• Understand clients' products and explain services to customers• Keep records of customer interactions and process orders• Meet challenges head-on and maintain a positive attitude• Exemplify trustworthiness and hospitality towards customers and staff
Requirements
• Minimum of high school diploma• At least one year in customer service or hospitality positions• Ability to apply and explain product or service knowledge• Dedication to learning and training in hospitality• Effective problem solver• Outgoing personality with a passion for helping others• Excellent communication skills
Key Skills Needed
• Effective problem solving• Strong communication skills• Knowledge of hospitality industry• Customer service experience• Outgoing and helpful personality