Customer Service Representative

Job summary
We are hiring for an entry-level Customer Service Representative position with growth opportunities.Our goal is to cultivate true partnerships with our clients and customers.We prefer to train and develop our Customer Service Representatives for maximum performance.
Job seniority: entry level
Responsibilities
• Collaborate with management staff to stay updated on new products, services, sales promotions, and policies.• Interact with customers in a friendly and professional manner while actively listening to their concerns.• Provide effective solutions and support to ensure that no customer is left dissatisfied.• Handle confidential customer information with sensitivity and discretion.• Greet, qualify, recommend products/services, and close every customer.• Suggest areas of improvement to management staff to increase consumer satisfaction.
Requirements
• High School Diploma or GED.• Experience in customer service, retail, or sales.• Ability to multi-task and focus in a fast-paced environment.• Positive attitude and the ability to be patient while communicating with customers.• Team player who can work independently.• Outstanding service orientation and strong interpersonal skills.