Customer Service Representative - Hiring Now

We are looking for a creative Customer Service Representative to join our all-star team at DHL Group in Westlake, OH.
Growing your career as a Full Time Customer Service Representative is a terrific opportunity to develop relevant skills.
If you are strong in adaptability, project management and have the right experience for the job, then apply for the position of Customer Service Representative at DHL Group today!

Role Purpose :
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities :
Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Maintain customer records and update account information. Maintain financial accounts by processing customer adjustments. Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management. Perform other duties as assigned. Required Education and Experience :
High School Diploma or Equivalent 0-12 months of system, data entry or reporting experience 0-12 months of warehouse experience, preferred Our Organization is an equal opportunity employer.

Benefits of working as a Customer Service Representative in Westlake, OH:
? Company offers great benefits
? Company offers career progression opportunities
? Attractive package