Customer Service Call Center Representative-Appointment Setting

Calremont, CA *This is NOT a remote position* Call Center Customer Service Agents wanted – Earn $18-$32/hr. (includes an Hourly Base + Performance Bonuses)- Great Career Opportunity with a stable and reputable company! We are a successful automotive dealership looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department.  No cold calling! Call Center Agent Qualifications and Skills: High school diploma or equivalent Proficient in relevant computer applications 1-3 years of experience in a call center/phone customer service environment Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Bilingual is a plus, but not required Must be able to work a flexible schedule including some evenings and weekends (40 hours/week) Requirements of the Call Center Customer Service Representative Proven customer service experience (minimum 1 – 3 years). Demonstrate excellent phone and verbal communication skills. Experience with heavy inbound and outbound calls (no cold calling required). A highly professional approach and appearance. MUST speak clearly and have a pleasant phone manner. A demonstrated dedication to customer service. The ability to instantly build rapport with clients. Being organized, self-disciplined, and a quick learner. Bilingual is a plus but not required. Must be able to work a flexible schedule with some Saturdays (40 hours per week) We offer the Call Center Customer Service Representative: Earn up to $xx.00/hr. (includes an xx.00/hr. Base Salary + Performance Bonuses) Great company benefits! A clearly defined career path designed for personal and professional growth. The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere. This position involves making inbound and outbound calls.  No cold calling! You must be able to pass a drug screening. We are an Equal Opportunity Employer. We look forward to speaking with you! - No Phone Calls, Please.