Job Description:
Ameriprise Financial is seeking a dedicated and resourceful Customer Service Associate to join our team in a remote work position based in Dallas, Texas. This part-time entry-level role is perfect for individuals looking to kickstart their career in the financial services industry.
Responsibilities:- Provide exceptional customer service to clients via phone calls, emails, and live chat- Assist clients with account inquiries, transactions, and problem resolution- Conduct in-depth analysis of client needs and recommend appropriate financial products or services- Deliver engaging presentations to educate clients on financial planning strategies- Collaborate with team members to ensure seamless communication and operations- Adhere to company policies and procedures to maintain regulatory compliance- Utilize company resources efficiently to maximize productivity and customer satisfaction
Requirements:- Strong presentation skills to effectively communicate complex financial information to clients- Analytical mindset to assess client needs and recommend tailored solutions- Resourceful attitude to navigate challenges and identify opportunities for improvement- Excellent written and verbal communication skills- Ability to work independently and as part of a team in a remote setting- Comfortable using technology platforms for customer interaction and data management- No prior experience required, but a drive to learn and grow in the financial services industry
Personality Traits:- Resourceful: Able to think outside the box and find creative solutions to problems- Dedicated: Committed to providing top-notch service to clients and colleagues
Soft Skills:- Presentation: Ability to deliver clear and engaging presentations to clients- Analysis: Proficiency in assessing data and making informed decisions
Benefits:- Company transportation for work-related travel- Disability insurance coverage- Free food provided during work hours
Working Environment:At Ameriprise Financial, we embrace creativity in a culture that values fresh ideas and inventive solutions. Join us in a dynamic and inclusive work environment where your contributions are valued and your growth is supported.
Deadline to apply: May 6, 2024
Equal Opportunity Statement:Ameriprise Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel respected and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
