Customer Service Assistant

Job Description:

ManpowerGroup is seeking a part-time Customer Service Assistant to join our team in New York City, New York. As a Customer Service Assistant at ManpowerGroup, you will play a key role in providing exceptional customer service to our clients and customers. You will be responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

Responsibilities:- Responding to customer inquiries via phone, email, and in-person- Resolving customer complaints in a professional and timely manner- Providing information about products and services to customers- Processing customer orders and returns- Maintaining customer records and data entry- Collaborating with other team members to ensure customer satisfaction- Assisting with special projects and events as needed- Maintaining a positive and customer-focused attitude at all times

Requirements:- Minimum of 2 years of customer service experience- Driven and energetic personality- Strong negotiation and analysis skills- Excellent communication and interpersonal skills- Ability to multitask and work in a fast-paced environment- Proficiency in Microsoft Office Suite- High school diploma or equivalent

Benefits:- Paid Time Off (PTO)- Travel & spending expenses- Free accommodation

Working Environment:At ManpowerGroup, we prioritize quality in all aspects of our work, products, and services. We value teamwork, respect, and integrity in our workplace.

Deadline to apply: ********

Equal Opportunity Statement:ManpowerGroup is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.