Customer Care Assistant - Remote Work

Job Description:

Avery Dennison is seeking a dedicated and reliable Customer Care Assistant to join our team as a remote worker based in Philadelphia, Pennsylvania. This part-time position at the associate level requires a minimum of 4 years of experience in customer service.

Responsibilities:1. Providing exceptional customer service through various communication channels, including phone, email, and chat.2. Assisting customers with product inquiries, order placement, and issue resolution.3. Escalating complex customer concerns to the appropriate team for resolution.4. Maintaining accurate customer records and updating information as needed.5. Collaborating with colleagues to improve processes and enhance the overall customer experience.6. Demonstrating creativity and leadership skills in finding innovative solutions to customer problems.

Requirements:1. Minimum of 4 years of experience in a customer service role.2. Excellent communication skills and a customer-centric attitude.3. Strong problem-solving abilities and attention to detail.4. Ability to work independently and remotely while meeting performance metrics.5. Proficiency in Microsoft Office and CRM systems.6. Dedication to providing top-notch customer care and representing the Avery Dennison brand effectively.

Personality traits: dedicated, reliableSoft skills: creativity, leadership

Benefits:- Life insurance- Paid sick leave- Joining bonus

Working environment:At Avery Dennison, we encourage curiosity and questioning to fuel innovation and growth. As a remote Customer Care Assistant, you will have the opportunity to work in a dynamic and supportive team environment, where your ideas and contributions are valued.

Equal opportunity statement:Avery Dennison is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.

Deadline to apply: May 16, 2024

Join us at Avery Dennison and be part of a team that values creativity, leadership, and exceptional customer care. Apply now to embark on a rewarding career as a Customer Care Assistant in a remote working environment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.