Client Support Officer

Job description:

Constellation Brands is seeking a motivated and enthusiastic individual to join our team as a part-time Client Support Officer in our San Jose, California office. As an entry-level position, no prior experience is required, making this an ideal opportunity for individuals looking to start their career in customer support.

Responsibilities:1. Provide exemplary customer service to clients through various channels such as phone, email, and chat.2. Assist clients with inquiries, issues, and concerns in a timely and professional manner.3. Work closely with internal teams to resolve client issues and ensure customer satisfaction.4. Maintain accurate records of client interactions and transactions.5. Collaborate with team members to continuously improve processes and enhance the client experience.6. Stay up-to-date on product offerings and be able to effectively communicate information to clients.

Requirements:1. Confident and adaptable personality traits.2. Strong emotional intelligence and leadership skills.3. Excellent communication and interpersonal skills.4. Ability to multitask and prioritize tasks effectively.5. Proficiency in Microsoft Office and customer support software.6. Willingness to learn and grow within a fast-paced environment.

Benefits:1. Free food provided during working hours.2. Company transportation for eligible employees.3. Visa sponsorship for qualified candidates.

Working environment:Constellation Brands is dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional support to clients and fostering a positive and collaborative work environment.

Deadline to apply: May 18, 2024

Equal opportunity statement:Constellation Brands is an equal opportunity employer and welcomes candidates from all backgrounds. We are dedicated to creating an inclusive and diverse work environment where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.