Client Support Assistant

Job Description:

Hilton Worldwide Holdings is seeking a dynamic and driven Client Support Assistant to join our team in Indianapolis, Indiana. As a Client Support Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This part-time position offers an opportunity to work at the Associate Level and requires a minimum of 2 years of experience in a similar role.

Responsibilities:- Provide timely and professional responses to client inquiries via phone, email, and in-person- Assist clients with account management, billing inquiries, and issue resolution- Coordinate with internal teams to ensure client needs are met and issues are resolved in a timely manner- Maintain accurate records of client interactions and transactions- Assist in creating and updating client documentation and training materials- Participate in team meetings and training sessions to stay up-to-date on products and services

Requirements:- Resilient and driven individual with a strong customer service mindset- Excellent communication skills and emotional intelligence to effectively handle client interactions- Strong organization and planning skills to prioritize and manage multiple tasks- Ability to work well under pressure in a fast-paced environment- Proficiency in Microsoft Office and experience with CRM software is a plus

Benefits:- Paid Time Off (PTO) for part-time employees- Free food provided during shifts- Retirement plan options available

Working Environment:Join a company that transcends borders, promoting collaboration on a global scale. At Hilton Worldwide Holdings, you will be part of a diverse and inclusive team that values teamwork and innovation.

Equal Opportunity Statement:Hilton Worldwide Holdings is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all individuals feel valued and respected.

Deadline to Apply:April 7, 2024

Don't miss this opportunity to join a world-class hospitality company and make a difference in the lives of our clients. Apply now to become a Client Support Assistant at Hilton Worldwide Holdings in Indianapolis, Indiana!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.