Job Description:
We are seeking a highly skilled and experienced Client Service Manager to join our team at Procter & Gamble in Austin, Texas. As a Client Service Manager, you will be responsible for maintaining strong relationships with our clients, ensuring their satisfaction, and driving revenue growth for the company. This role requires a qualified candidate with at least 6 years of experience in client service or account management.
Responsibilities:- Serve as the primary point of contact for client accounts, ensuring their needs are met and issues are addressed in a timely manner- Develop and implement strategies to grow existing client accounts and acquire new clients- Collaborate with internal teams to deliver quality service and solutions to clients- Conduct market research and analysis to identify new business opportunities- Prepare and present reports on client performance and revenue projections- Participate in client meetings and negotiations to secure new business and maintain existing relationships- Provide leadership and guidance to a team of client service professionals
Requirements:- Bachelor's degree in business, marketing, or a related field- Minimum of 6 years of experience in client service or account management- Strong communication and interpersonal skills- Proven track record of meeting and exceeding sales targets- Ability to work in a fast-paced environment and manage multiple projects simultaneously- Hardworking and resourceful with a strong work ethic- Analytical mindset with a creative approach to problem-solving- Experience in the consumer goods industry is a plus
Benefits:- Profit sharing opportunities- Remote work flexibility- Travel and spending expenses coverage- Health and wellness programs- Career development and training opportunities
Working Environment:At Procter & Gamble, we are committed to creating a high-energy workplace where employees can thrive and achieve success. We are focused on delivering impactful results for our clients and providing opportunities for growth and advancement within the company.
Deadline to Apply: May 6, 2024
Equal Opportunity Statement:Procter & Gamble is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.