Client Service Associate

Job Description:

ExxonMobil is currently seeking a part-time Client Service Associate to join our team in Fort Worth, Texas. As a Client Service Associate at ExxonMobil, you will be responsible for providing exceptional customer service to clients and assisting them with their needs. The ideal candidate will be reliable, driven, possess strong critical thinking skills, and have experience in strategic planning.

Responsibilities:1. Build and maintain relationships with clients to ensure their needs are met2. Assist clients with account inquiries and problem resolution3. Collaborate with team members to develop strategic plans to meet client needs4. Monitor client accounts and provide regular updates on performance5. Act as a liaison between clients and internal departments to ensure smooth communication and resolution of issues6. Assist with client onboarding and account maintenance processes7. Keep abreast of industry trends and developments to provide clients with relevant information8. Work closely with the sales team to identify opportunities for growth and upsell services to clients

Requirements:1. Minimum of 3 years of experience in a client-facing role2. Bachelor's degree in business administration, marketing, or a related field3. Strong communication and interpersonal skills4. Excellent organizational and time management skills5. Ability to multitask and prioritize in a fast-paced environment6. Proficiency in Microsoft Office suite7. Knowledge of CRM software is a plus8. Ability to work independently and as part of a team9. Must be reliable, driven, and possess strong critical thinking skills10. Strategic planning experience is a plus

Benefits:1. Free accommodation2. Disability insurance3. Medical coverage

Working Environment:At ExxonMobil, you will thrive in an energetic and rapidly evolving work setting. We value teamwork, innovation, and a strong work ethic.

Deadline to Apply: April 7, 2024

Equal Opportunity Statement:ExxonMobil is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of race, gender, religion, sexual orientation, disability, or age. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.