Job Description:
Jarden, a leading company in the consumer products industry, is seeking a dedicated and adaptable Client Relations Representative to join our team in Houston, Texas. As an Associate Level employee with at least 4 years of experience in client relations or a related field, you will be responsible for managing client relationships and ensuring their overall satisfaction with our products and services.
Responsibilities:- Build and maintain strong relationships with clients through regular communication and meetings- Understand clients' needs and provide solutions to address any issues or concerns- Coordinate with internal teams to ensure timely delivery of products and services- Act as the main point of contact for clients, addressing any questions or requests in a timely manner- Develop strategies to increase client retention and identify opportunities for upselling or cross-selling- Monitor client feedback and suggest improvements to enhance the overall customer experience- Collaborate with the sales team to generate new business opportunities and expand our client base- Handle client complaints and resolve conflicts in a professional and efficient manner- Maintain accurate records of client interactions and transactions using our CRM system
Requirements:- Bachelor's degree in Business Administration or a related field- Proven experience as a Client Relations Representative or a similar role- Strong interpersonal and communication skills- Excellent problem-solving abilities- Ability to manage multiple clients and prioritize tasks effectively- Proficiency in CRM software and Microsoft Office suite- Familiarity with consumer products industry is a plus- People management skills- Ability to work independently and as part of a team- Uphold the highest standards of ethical conduct and integrity
Benefits:- Disability insurance- Retirement plan- Company equipment
Equal Opportunity Statement:Jarden is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply: ********
Join our team and help us continue to provide exceptional client service and maintain strong relationships with our valued customers. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
