Job Title: Client Relations Representative
Company: HuntsmanLocation: Dallas, Texas, USJob Type: Part-timeSeniority: Associate LevelYears of Experience: 2
Personality traits: confident, passionateSoft skills: decision-making, adaptabilityBenefits: Remote work flexibility, Vision insurance, Travel opportunitiesWorking environment: Encourage autonomy and independence, trusting employees to excel in their rolesDeadline to Apply: May 8, 2024
Equal Opportunity Statement: Huntsman is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
Job Description:
We are seeking a dynamic and proactive Client Relations Representative to join our team at Huntsman. As a Client Relations Representative, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and their expectations are exceeded. In this role, you will act as the primary point of contact for clients, addressing their inquiries, resolving any issues, and providing exceptional customer service.
Responsibilities:- Develop and maintain positive relationships with clients, serving as their main point of contact- Communicate with clients via phone, email, and in-person meetings to understand their needs and preferences- Address client inquiries and resolve any issues efficiently and effectively- Provide product or service information to clients and assist with any questions they may have- Collaborate with internal teams to ensure client satisfaction and problem resolution- Track and report on client interactions, feedback, and satisfaction levels- Work closely with the sales team to identify new business opportunities with existing clients- Stay updated on industry trends, competitor activities, and market developments to better serve clients- Maintain client records and documents accurately and efficiently- Attend client meetings, conferences, and events as needed
Requirements:- 2+ years of experience in client relations, customer service, or a related field- Strong communication and interpersonal skills- Confidence and passion for building relationships and providing exceptional customer service- Excellent decision-making skills and the ability to adapt to changing situations- Proven track record of meeting and exceeding client expectations- Ability to work independently and collaboratively with a team- Proficiency in Microsoft Office Suite and CRM software- Bachelor's degree in Business, Marketing, or a related field preferred
If you have a passion for client relations, a knack for building strong relationships, and the ability to thrive in a fast-paced environment, we encourage you to apply for the position of Client Relations Representative at Huntsman. We offer remote work flexibility, vision insurance, and exciting travel opportunities to enhance your professional development and career growth. Join us in our mission to provide exceptional client service and make a positive impact in the industry. Apply now!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
