Job Description:Insight Enterprises is seeking a Client Relations Assistant to join our dynamic team in Fort Worth, Texas. As a Client Relations Assistant, you will play a key role in managing and maintaining relationships with our valuable clients. This is a part-time position at the Associate level, requiring at least 2 years of experience in client relations or a related field.
Responsibilities:- Serve as the primary point of contact for assigned clients, addressing any inquiries or concerns in a timely and professional manner- Collaborate with internal teams to ensure client requests are fulfilled accurately and efficiently- Monitor client satisfaction and proactively seek feedback to improve services- Maintain client records and update information as needed in the company database- Assist with client onboarding and training processes- Generate reports on client activity and provide insights for future improvements- Assist in the organization of client events and meetings as needed- Stay updated on industry trends and best practices in client relations
Requirements:- Independent and resourceful with the ability to work autonomously- Possess emotional intelligence and strong problem-solving skills- Excellent communication and interpersonal abilities- Proficient in Microsoft Office Suite and CRM software- Bachelor's degree in Business Administration or a related field preferred- Experience in a client-facing role is a plus- Must be detail-oriented and organized
Benefits:- Remote work flexibility- Paid Time Off (PTO)- Visa sponsorship for international candidates
Working Environment:At Insight Enterprises, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is passionate about delivering exceptional service and innovative solutions to our clients.
Deadline to Apply: May 2, 2024
Equal Opportunity Statement:Insight Enterprises is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive and welcoming workplace for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.