Whether you want to make your debut or go back on tour after a long hiatus, starting a career at can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.
Our Commitment to Service: We don't have customers, we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.
Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits!
Appearance: How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.
JOB DESCRIPTION This position is responsible for coordinating office activities including scheduling appointments, delegating work, providing information to callers, taking notes, and otherwise relieving the Department Head of clerical administrative and business related details
Essential duties include, but are not limited to: Takes notes on computer and/or transcribes from voice recordings involving standard business vocabulary on highly confidential company matters Composes and types routine or complex correspondence and reports from rough drafts, editing format, grammar, punctuation or spelling as needed Establishes, maintains and, when necessary, revises department filing system Screens telephone calls and visitors, ascertaining who can be re-directed to subordinate management. Provides information to callers, including Tribal Council, senior management and key external sources which requires a comprehensive knowledge of company policies, practices and operations Performs a broad range of administrative details of a highly confidential nature on a regular basis, requiring initiative and judgment to make independent decisions for which probably errors could result in unnecessary costs Maintains calendar for the Department Head, regularly arranging for meetings, conferences, and appointments. Arranges hotel and travel accommodations Opens and reviews all mail directed to the Department Head. Composes responses to routine inquiries, delegates items to subordinate managers and forwards appropriate items to the Department Head Follows up on all assignments delegated to subordinate managers as to status, expected completion date, etc Records Minutes of staff meetings; distributes to appropriate personnel Promotes positive public/employee relations at all times Maintains a clean, safe, hazard-free work environment within area of responsibility Performs all other related and compatible duties as assigned High School diploma or GED with one (1) to two (2) years of related experience and/or training or an equivalent combination of education and experience. Prior supervisory experience preferred Ability to apply concepts of basic algebra and geometry Ability to solve practical problems and deal with a variety of situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or Tribal/governmental regulations Ability to write reports, business correspondence and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, etc Work Environment: Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process: Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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