As an Account Support Manager at Gilead Sciences in Charlotte, North Carolina, you will play a crucial role in supporting the company's sales and account management teams. This is a full-time position at a mid-to-senior level, requiring a minimum of 8 years of experience in a similar role.
Responsibilities:- Serve as the primary point of contact for key accounts, providing exceptional customer service and support- Develop and maintain strong relationships with clients, addressing any issues or concerns in a timely and professional manner- Collaborate with the sales team to develop account strategies and identify opportunities for growth- Coordinate with internal departments to ensure the successful implementation and delivery of products and services to clients- Prepare and deliver presentations to clients, showcasing the value and benefits of Gilead Sciences' products and services- Monitor account performance and provide regular updates and reports to management- Stay current on industry trends and competitors, providing insights and recommendations for improvement
Requirements:- Bachelor's degree in business, marketing, or a related field- 8+ years of experience in account management or sales support- Driven and reliable with a strong attention to detail- Excellent presentation and communication skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and CRM software- Experience in the pharmaceutical or healthcare industry is a plus
Benefits:- Company transportation for work-related travel- Profit sharing opportunities- Visa sponsorship for qualified candidates
Working environment:At Gilead Sciences, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion, and are committed to creating a welcoming and inclusive environment for all employees.
Deadline to apply: May 8, 2024
Equal opportunity statement:Gilead Sciences is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.