Online Customer Care Specialist

Amphenol, a leading technology company in Philadelphia, Pennsylvania, is seeking a reliable and passionate Online Customer Care Specialist to join our team. This part-time entry-level position offers the opportunity to work in a fast-paced and dynamic environment, where creativity is encouraged and innovation is celebrated.

Responsibilities:1. Respond to customer inquiries and provide support via online platforms such as email, chat, and social media.2. Assist customers with product information, troubleshooting, and order processing.3. Resolve customer complaints and ensure customer satisfaction.4. Collaborate with team members to improve processes and enhance the overall customer experience.5. Keep accurate records of customer interactions and transactions.6. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.

Requirements:1. High school diploma or equivalent.2. Strong communication and interpersonal skills.3. Ability to work well in a team environment.4. Problem-solving skills and the ability to think quickly on your feet.5. Basic computer skills and familiarity with online customer care platforms.6. Ability to multitask and prioritize work effectively.7. Must be reliable and able to work independently when needed.8. Passion for customer service and a desire to help others.

Benefits:1. Visa sponsorship for qualified candidates.2. Gym membership.3. Paid overtime opportunities.

Equal Opportunity Statement:Amphenol is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status in accordance with applicable laws. We encourage diversity and inclusion in our workplace.

If you are a reliable and passionate individual with excellent teamwork and problem-solving skills, we invite you to apply for the Online Customer Care Specialist position at Amphenol. Join us in our mission to provide outstanding customer care and support in a dynamic and innovative working environment. Deadline to apply: May 14, 2024.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.