Yankee Mattress Showroom Associate: Join our team at Yankee Mattress, where every employee is an owner, and every role is a step towards a brighter future. Rooted in over two decades of craftsmanship in the USA, we're not just in the business of selling mattresses—we're in the business of improving lives through better sleep. As an employee-owned company, we share a vision for excellence and a commitment to our community. We're looking for a Showroom Associate eager to embark on a rewarding career path with us, bringing passion and integrity to our showrooms.
Locations: Springfield/Greenfield/Agawam, MA
The Opportunity: As a Showroom Associate, you're the starting point for our customer's journey to a great night's sleep and an integral part of our mission to set people up for their day. This role is your first step on a clear career path in an environment that values hard work, dedication, and a customer-first approach.
Key Responsibilities: Embody Our Values: Through expert guidance and personalized service, you'll ensure every customer leaves satisfied, knowing they've made the right choice for their sleep needs. Treat each customer as if they were a guest in your home. Create an Exceptional Customer Experience: Leverage your understanding of our products and the sleep industry to provide tailored recommendations, ensuring each customer finds their perfect mattress. Shoot straight and keep it simple in your communications. Build Customer Relationships: Create lasting connections with customers by treating them with the warmth and hospitality of a trusted guest, thereby fostering loyalty and community. Err on the side of generosity in every interaction. Drive Performance and Growth: As a foundational role with promotional prospects, your contributions will impact your career trajectory and the success of our employee-owned company. We are committed to continuous self-improvement and accountability. Educate and Empower: Stay abreast of industry trends, product knowledge, and sales best practices to continually enhance the customer experience and your professional skills. Our dedication to quality craftsmanship is evident in every product we create. What We Offer: Competitive Compensation: $17-20 per hour with monthly bonus potential, reflecting your role in our shared success. Comprehensive Benefits: Health, dental, and vision insurance, 401(k) matching, and profit sharing are all designed to support our employee-owners' health and financial well-being. As an employee-owned company, all team members receive shares in Yankee Mattress, giving you a direct stake in the success and growth of the business. Growth Opportunities: Clear opportunities for advancement, supported by training and development initiatives that foster personal and professional growth. A $250 bonus will be awarded to you upon the successful completion of your first 45 days with Yankee Mattress, showcasing our commitment to your professional development and success. Qualifications: Proven experience in retail or customer service, with a track record of meeting and exceeding customer expectations. Strong interpersonal and communication skills, with the ability to build rapport and engage customers effectively. Familiarity with mattress products and industry trends, or a willingness to learn quickly through our training programs. Analytical ability to understand and apply sales metrics and targets to drive performance. Flexibility to work across multiple locations, ensuring a consistent Yankee Mattress experience. Must provide two references upon completion of the interview process Must pass a background check and drug test (excluding marijuana) as part of our commitment to maintaining a safe and trustworthy environment for our employees and customers. How to Apply: If you're eager to start a rewarding career path in a company that prides itself on quality, community, and employee ownership, we invite you to apply for the Showroom Associate position at Yankee Mattress. Together, we'll continue to make a difference—one restful night at a time.
At the Yankee Mattress Factory, we don't just sell mattresses. We are setting our consumers up to tackle their days by providing them a good night's sleep. This is an awesome responsibility that we do not take lightly. This is why we make the best mattresses in the industry, crafting them by hand in our Agawam, MA factory and using the highest quality materials.
We are building an employee-owned company where everyone has a voice. All employees get shares in the company. Our generous benefits and compensation packages are developed to support our employee-owners' health and financials goals.
