At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
SUMMARY
Drive continuous improvement in operational metrics while maximizing profitability within the business unit. Drive team to exceed customer expectations. Provide exceptional support to customers, team members and shareholders.
LOCATION This role will be based on-site at our Auburn Hills, MI facility.
SHIFT Standard day shift
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Recruitment and Retention:
· Identify people requirements that meet the needs of the Workcell and the customer/product (i.e. # of ME's, QE's, TE's, IE's)
· Communicate people requirements to Functional Managers (FM).
· Identify key factors in team member turnover that can be improved and make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Coach and mentor Workcell team members daily to deliver excellence to every internal and external customer.
Performance Management:
· Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
· Provide ongoing feedback to Functional Managers on team member's contribution to the Workcell.
· Express pride in team and encourage members of the Workcell to feel good about their accomplishments.
· Drive individuals and the team to continuously improve in key operational metrics and in the achievement of the customer and Workcell goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are recommended fairly and consistently in the Workcell to Function Managers.
Communication:
· Provide communication forum for the exchange of ideas and information with the workcell.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from Workcell team.
· Assess communication style of individual team members and adapt own communication style accordingly.
· Act as a communication link between the Business Unit and Operations Unit.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.
· Develop an understanding of the Functional business strategies as they pertain to the workcell/customer.
· Provide regular updates to the Function Manager, Business Unit Manager, and Assistant Operations Manager on the execution of the strategy.
· Identify resource requirements that meet the needs of the workcell and the customer/product (i.e. machines, lines, visuals).
· Communicate resource requirements to Function Managers.
Cost Management:
· Develop the monthly business unit forecast with the Business Unit Manager.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor department cost and cost trends, striving continuously to improve value.
· Provide feedback to Business Unit Manager and Assistant Operations Manager on costs and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the workcell.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Complete variance of actual results versus the forecast on time and communicate results to Business Unit Manger, Assistant Operations Manager, Operations Manager and Workcell Team.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics.
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Lead by example.
· Exchange knowledge and information with other in-house units and Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure all sensitive and confidential information is handled appropriately.
· Review all internal and external business plans, process changes, and personnel changes related to Workcell. Influence win/win outcome on unreasonable demands and bad plans.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
· Bachelor's degree in Business or related degree preferred with at least 5 years of related manufacturing experience and at least 1 year of experience in a supervisory role.
· Or equivalent combination of education and experience.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
