Web Chat Officer - Work From Home

Job Description:

UGI is seeking a part-time Web Chat Officer to work remotely from home in Phoenix, Arizona. This entry-level position is ideal for individuals with at least 1 year of experience who are adaptable, motivated, and possess strong analytical and planning skills.

Responsibilities:- Respond to customer inquiries and issues through web chat in a timely and professional manner- Provide accurate information and assistance to customers regarding products, services, and company policies- Escalate complex or unresolved issues to the appropriate department for further assistance- Maintain a high level of customer satisfaction and professionalism at all times- Collaborate with team members to ensure consistent customer service and support- Keep detailed records of customer interactions and transactions

Requirements:- High school diploma or equivalent- Excellent written and verbal communication skills- Proficiency in typing and computer skills- Ability to multitask and prioritize tasks effectively- Strong problem-solving abilities and attention to detail- Availability to work flexible hours, including evenings and weekends as needed- Must have a quiet home office space with reliable internet connection

Benefits:- Disability insurance- Paid sick leave- Relocation allowance

Working Environment:UGI values autonomy and independence, trusting employees to excel in their roles. Remote employees are encouraged to take ownership of their work and contribute to the overall success of the team.

Deadline to apply: May 15, 2024

Equal Opportunity Statement:UGI is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.