Web Chat Officer

Job Description:

Best Buy is seeking a confident and independent Web Chat Officer to join our team in Fort Worth, Texas. As a part-time Associate Level position, you will be responsible for providing exceptional customer service through online chat interactions on our website.

Responsibilities:- Respond to customer inquiries and provide assistance in a timely manner through web chat- Assist customers with product information, order status, and general inquiries- Help customers navigate our website and troubleshoot any issues they may encounter- Maintain a positive and professional demeanor while interacting with customers- Collaborate with team members to ensure a seamless customer experience- Meet and exceed customer satisfaction goals

Requirements:- 4 years of experience in customer service or a related field- Strong communication skills and the ability to multitask- Confidence and independence to handle customer inquiries effectively- Teamwork and cooperation skills to work well with others in a fast-paced environment- Proficiency in typing and using web chat platforms- Excellent problem-solving skills and attention to detail

Benefits:- Medical coverage- Travel & spending expenses- Life insurance

Working Environment:At Best Buy, we are a company that transcends borders, promoting collaboration on a global scale. You will be part of a diverse and talented team working together to provide exceptional service to our customers.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement:Best Buy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.