Web Chat Officer

Job Description:

Mastercard is seeking a part-time Web Chat Officer to join our team in Fort Worth, Texas. This entry-level position requires at least 1 year of experience and is ideal for individuals who are reliable, energetic, and have strong project management and presentation skills.

Responsibilities:- Respond to customer inquiries via web chat in a timely and professional manner- Provide accurate information about Mastercard products and services- Assist customers with troubleshooting issues and resolving complaints- Collaborate with other team members to ensure customer satisfaction- Stay up-to-date on industry trends and developments

Requirements:- 1 year of experience in customer service or a related field- Strong communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Reliable and energetic personality- Project management and presentation skills- Knowledge of Microsoft Office suite

Benefits:- Disability insurance- Dental insurance- Profit sharing

Working Environment:At Mastercard, we promote equality and fairness for all employees. We believe in creating a diverse and inclusive work environment where everyone can thrive and succeed.

Equal Opportunity Statement:Mastercard is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued, respected, and have the opportunity to reach their full potential. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.