International Gourmet Foods, Inc. (IGF) services restaurants, gourmet markets, clubs, caterers, bakeries, country clubs, breweries, wineries, and hotels throughout the eastern United States. We are driven by strong corporate and community values and most importantly, by the employees who uphold them.
The Warehouse Operations Coordinator is responsible for overseeing warehouse personnel and the processes and workflows related to receiving and shipping.
The job will require the individual to spend 60 percent of their time on the warehouse floor and 40 percent at a desk. The Warehouse Operations Coordinator must have a strong desire to design, build, and implement new workflows and have strong communication and leadership skills. Supervisory Responsibilities
Yes
Duties and Responsibilities Direct and coordinate IGF warehousing activities related to product receiving, handling, storage, and shipping Lead the design and development of new processes, workflows, and team structure with emphasis on improvements that enhance efficiency, leverage new technology, and create verifiable, repeatable, metric-based practices Oversee the captains' team management practices, including employee vetting, hiring, training, scheduling, work assignments, termination, performance reviews, disciplinary and corrective actions, and continuous improvement Coordinate with department leaders and team members to design and implement departmental objectives, policies, and procedures Coordinate with other warehouse and deliveries/logistics functions, including administrative, facilities, and safety activities Coordinate with product transfers, supporting the movement of product within and between IGF facilities to ensure operational effectiveness and efficiency Oversee third-party relationships Manage budgeting to ensure fiscal responsibility; gather and analyze warehouse performance to measure productivity, assess progress toward budgetary goals, cost reduction, and efficiency gains Work closely the other coordinators, directors, and members of the IGF executive team to participate in regular management reviews geared toward continuous process improvement Perform other duties as assigned Qualifications (Required) Experience in human resources management Experience in distribution, logistics, and warehousing or comparable fields Project management and team leadership experience Flexible to accommodate other perspectives Proactive, quick-thinking, problem-solving approach to work Ability to work independently or as part of a team, changing gears when required, whether multitasking or adapting working hours Creative; open to new ideas and concepts Excellent analytical, communication, organization, and data-entry skills with keen focus on relationship building across branches and departments Strong attention to detail and written, verbal, and interpersonal communication and leadership skills Proficiency in M365, especially Excel, Forms, Outlook, Planner, SharePoint, Teams, and Word On-call availability in emergency situations Qualifications (Preferred) Bilingual communication skills Physical Requirements Must be able to sit at a desk and work on a computer for prolonged periods of time Must be able to access and navigate every department within the organization Must be able to bend, lift (at least 55 lb.), stretch, and climb (including ladders) Must be able to sustain prolonged periods of standing and walking Must be able to work across temperature zones (dry/refrigerated/frozen) Requires bending, sitting, standing, walking, use of hands, arms, legs, eyes, and voice Benefits
Medical
Dental
Vision
401K
Paid vacation and holiday
Company-paid life insurance
Referral program
Employee discount
Health savings account
Employee assistance program
