Voice And Collaboration Engineer

Location: CONTRACT IN NEW HAVEN

What you will be doing:

Implementing and maintaining voice and collaboration systems
Maintaining and upgrading existing systems
Troubleshooting and resolving issues
Administration of Mobile device(s) and associated contracts/vendors
M365 Application Integrations
Providing end-user support for associated technologies within the scope of the position
Collaborating with vendors and other IT team members
Management of the monthly costs associated with the service providers and/or carriers at a Divisional level
Administration and deployment of Divisional UCaaS solution
Staying up-to-date with industry developments and emerging technologies
Participate in various internal business and technology councils and other groups
ASSA ABLOY is a global company; travel is required, mostly in North America, also to some extent in Central and South America

Key skills and qualifications may include:

Strong technical knowledge of voice and collaboration systems
Experience with VoIP, video conferencing, and other collaboration tools
MS Teams Rooms
Experience managing and/or maintaining a UcaaS solution
Excellent problem-solving and troubleshooting skills
Strong communication and collaboration skills
Relevant certifications or training
A degree in a related field may be preferred

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